Privacy Policy
Store-specific information updated September 14, 2026
Our full Privacy Policy explains how Simple North collects, uses, discloses, and retains personal information, and the rights and choices that may be available to you. The policy is maintained through Shopify’s automated privacy-policy feature. The information below supplements that policy with details about our store; it is not a replacement for the full policy.
Our Store & Customer Information
Simple North is based in Raleigh, North Carolina, and currently ships within the United States. We use customer contact details, order and payment information, delivery details, and customer-service correspondence to process purchases, fulfill orders, handle returns, and respond to inquiries. Our service providers include Shopify, payment and shipping providers, and services supporting reviews and email communications. If you purchase optional Route shipping protection, information needed to provide protection and handle claims may be shared with Route.
Shopify Network Intelligence
Shopify Network Intelligence is enabled for our store. Shopify uses personal information from interactions with our store together with information from interactions with other merchants and Shopify to provide enhanced services, including personalization, performance improvements, and advertising. Shopify is responsible for processing associated with these enhanced services, including responding to requests concerning that processing. Read Shopify’s Consumer Privacy Policy and visit Shopify’s privacy portal for its privacy choices.
Analytics, Advertising & Reviews
Our store has Google & YouTube and Pinterest integrations connected for web and server-side customer events. Depending on your choices and the services involved, these integrations can process identifiers, device and browsing information, and shopping or purchase events for measurement and advertising. Advertising-related disclosures can constitute “sale,” “sharing,” or “targeted advertising” under certain state privacy laws, even without a monetary payment for the information.
Judge.me supports customer reviews. Reviews you submit for publication, together with the display name or identifier you provide, may be visible publicly. Avoid including sensitive or private information in a public review.
For more information about these providers, see Google’s Privacy Policy, Pinterest’s Privacy Policy, and Judge.me’s Privacy Policy.
Email Marketing
Simple North sends promotional messages by email only; we do not currently send promotional text messages. You can unsubscribe at any time through the link in a promotional email or by sending us a message. We honor marketing opt-out requests within 10 business days. Unsubscribing does not prevent necessary order confirmations, shipping updates, safety notices, or responses to your inquiries.
Your Privacy Choices
Visit Your Privacy Choices to use our data-sharing opt-out controls where available. Shopify’s automated opt-out page is enabled for applicable U.S. regions. That page also explains how Global Privacy Control signals are handled. Cookie controls depend on your location and store settings. Browser cookie controls may affect store functionality and do not necessarily stop every server-side disclosure.
Depending on your location and applicable law, you may have rights to access, correct, delete, or obtain a copy of personal information, opt out of certain processing, or appeal a decision. See the full Privacy Policy for details. Contact us to make a request or if you have difficulty using an online control. We may need to verify your identity or an agent’s authority. We will respond within applicable legal deadlines and will not unlawfully discriminate against you for exercising your rights.
Security & North Carolina Notices
No website or transmission method can guarantee absolute security. Please do not send full payment-card details or other sensitive information by ordinary email. If a security incident requires notice under North Carolina’s Identity Theft Protection Act or another applicable law, we will provide the required notices. Our North Carolina location does not remove protections that may apply to customers in other states.
Contact
For privacy questions or requests, send us a message. Please identify your request as a privacy inquiry. Refer to the full Privacy Policy for additional contact details, retention information, and disclosures.